System Design & Build
Configure and maintain Epic Resolute PB components, including charge capture, claim generation, payment posting, follow-up workflows, and reporting.
Collaborate with operational stakeholders to design efficient billing workflows aligned with compliance and revenue goals.
Develop and maintain build documentation, configuration standards, and change control processes.
Implementation & Optimization
Participate in new Epic module implementations, upgrades, and optimization initiatives.
Conduct gap analyses to identify areas for process improvement and automation.
Lead testing cycles (unit, integrated, user acceptance) and coordinate remediation efforts.
Support & Maintenance
Provide tier-2/3 support for end users; troubleshoot and resolve application issues.
Monitor system performance and coordinate issue resolution with Epic technical teams.
Maintain data integrity and ensure compliance with HIPAA and regulatory requirements.
Collaboration & Communication
Act as a liaison between revenue cycle operations, IT, and Epic representatives.
Train and support users on system functionality and best practices.
Document system changes, workflows, and standard operating procedures.
Reporting & Analytics
Build and maintain reports and dashboards in Epic (e.g., Clarity, Workbench, SlicerDicer) to support operational and financial decision-making.
Analyze trends in billing performance and identify root causes of denials or delays.
All your information will be kept confidential according to EEO guidelines.
Compensation:
